We are committed to producing quality hand-crafted products. To ensure the integrity of the Michael Aram brand, we have implemented strict quality control standards and have partnered with trusted distributors and retailers around the world. This established relationship with authorized retailers ensures that our customers receive exceptional service and quality products.

Michael Aram’s success has made it a target of counterfeiters and unauthorized retailers selling inferior products to unsuspecting customers. When Michael Aram branded products or look-a-likes are purchased from unauthorized retailers, we cannot guarantee the quality or authenticity of the products, making them ineligible for Michael Aram’s warranty protection. This is why warranty claims must be accompanied by acceptable proof of purchase from an authorized Michael Aram retailer. Unfortunately, we regularly hear from customers who accidentally purchased counterfeit products online.

We encourage customers to avoid purchasing Michael Aram products from unauthorized retail channels such as third-party marketplaces (Amazon, Walmart, eBay), flea markets, and discount websites. Aside from the risk of receiving inferior products, or no products at all, personal information and credit card details may be vulnerable to theft or fraud, and proceeds from these purchases may be utilized to fund illegal activities.

If you suspect that a company or individual is advertising or selling counterfeit or unauthorized Michael Aram products, please contact us at help@michaelaram.com.