Returns & Exchanges
If your Michael Aram selection does not entirely meet your satisfaction, we will gladly exchange or refund your purchase, exclusive of delivery charges and any discounts applied, within 30 days from the date of delivery. The item(s) you wish to return or exchange must be unused, undamaged, in the original packaging.
Log into your customer account to begin your return/exchange or click the link below. (Online order numbers start with WEB - example: WEB###)
Find A Store
Step inside to explore curated collections, exclusive pieces, and immersive displays that bring Michael’s craft to life. Choose your flagship destination and let our dedicated advisors guide you through a world-class experience designed to ignite your imagination and reflect your unique taste.
Product Care
Each Michael Aram metal object undergoes a series of grinding, buffing and polishing techniques. Variations or 'imperfections' in the product's finish are characteristic of the creation process. Due to this handmade nature, no two pieces are ever exactly alike.
FAQs
Can't find what you're looking for? Read our frequently asked questions for answers about product information, payment options, shipping and delivery. We've compiled the most common questions to help you quickly find what you need.